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TERMS & CONDITIONS

TERMS & CONDITIONS

Welcome to http://ashikaincense.com. By visiting http://ashikaincense.com, you are accepting the practices described in this Privacy Notice, for use of the information provided by you on the site. Please do not access, use the site and provide information if you do not agree with this Notice. Please read them carefully. In addition, when you use any current or future http://ashikaincense.comservice (e.g. Your Account/Profile, Gift Certificates, and Your Reminder Service, etc.) you will be subject to these guidelines and conditions for such service or business. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by ASHIKA INCENSE INC. Accessing, browsing or otherwise using the site indicates your agreement to all the terms and conditions in this agreement. By using the shopping services of ASHIKAINCENSE INC you agree to be bound by these terms and conditions. All products/services and information displayed on ASHIKA INCENSE INC constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. ASHIKA INCENSE INC reserves the right to accept or reject your offer.

Applicable law

This site is created and controlled byASHIKA INCENSE INC. The laws of India shall apply and courts in Bangalore alone shall have jurisdiction in respect of all the terms, conditions and disclaimers. ASHIKA INCENSE INC reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of ASHIKA INCENSE INC.,

Definitions

"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, privacy policy, and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time.

"ashikaincense.com'' / '' ASHIKA'' / ''website '' means the online shopping platform and the services provided by it, owned and operated by ASHIKA INCENSE INC.INCENSE STICKS (AGARBATHIES) , DHOOP, CONES, CUP SAMBRANIwhich provides a venue / platform to the Users ashika incense inc.,to buy the products listed on http://ashikaincense.com

"Vendor" / "seller" /''affiliates'' shall mean the person or any legal entity including but not limited to ASHIKA INCENSE INC who offers for sale, sells the products on the ASHIKAINCE platform / website.

"Product/Products" means and includes any goods / merchandise /products /services /offers /display items that are uploaded/ showcased/ displayed on ASHIKA INCENSE INC and the related description, information, procedure, processes, warranties, delivery schedule, etc.

"Customer" / "buyer" shall mean the person or any legal entity who accepts the offer for sale on ASHIKA INCENSE INC by placing an order for and purchases any product offered for sale on the platform of ASHIKA INCENSE INC.,

"User" / ''you" means and includes any person or an entity or any legal entity using or accessing the services provided on ASHIKA INCENSE INC

'In Stock'

For items listed as "In Stock", the delivery time based on your location pin code (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

'Available'

COMPANY might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Preorder' or 'Forthcoming'

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of its official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (E.g. 5th May, August 3rd week

'Out of Stock'

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'Back In Stock Soon'

The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the company

'Temporarily Unavailable'

The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

'Permanently Discontinued'

This product is no longer available because it is obsolete and/or its production has been discontinued.
If you have any other questions about please feel free to write us at info@ashikaincense.com mentioning your order details.

Electronic Communication

When you visit ashikaincense.comor send e-mails to us or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Disclaimer of Products

Information about prices, products, services and merchants is for informational purposes only. The product images are for representation only. We cannot guarantee that information is 100% correct. We will not be liable for any omissions, errors or delays or any kind of losses, injuries and damages arising from its display or use.

Disclaimer of warranties and limitation of liability

ASHIKA INCENSE INC, has made this service available to use as a matter of convenience. ASHIKA INCENSE INC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. ASHIKA INCENSE INC does not warrant that this site, its servers, or e-mail sent from ASHIKA INCENSE INC are free of viruses or other harmful components. ASHIKA INCENSE INC will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

The Service(s) of ASHIKA INCENSE INC is provided on an "as is" basis without warranties of any kind, whether express or implied. ASHIKA INCENSE INC does not represent or warrant maintaining the confidentiality of information; although ASHIKA INCENSE INC current practice is to ensure reasonable efforts to maintain such confidentiality. It is also clearly understood that all warranties, implied or express take place between the vendors and the User.

ASHIKA INCENSE INC will not be responsible for any damage suffered by Users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.

In no event shall http://ashikaincense.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall http://ashikaincense.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, http://ashikaincense.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond ASHIKA INCENSE INC control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

User agrees and acknowledges that User shall be solely responsible for User's conduct and that ASHIKA INCENSE INC., reserves the right to terminate your rights to use the service immediately, notwithstanding penal provisions under the Indian cyber laws or any other allied laws enacted by the government of India or any other statutory, legislative or regulatory authority authorized in this regard from time to time. In no event shall ASHIKA INCENSE INC, its affiliates, employees, agents, consultants, contracted companies be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the ASHIKA INCENSE INC sites/services for interrupted communications, delay, lost data or lost profits arising out of or in connection with this agreement.

ASHIKA INCENSE INC therefore neither endorses nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity/availability of any of the goods/services/or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or transaction/s on these sites.

ASHIKA INCENSE INC shall not be liable for any delay / non-delivery of purchased goods by the vendors, trade organization/s, manufacturers / shop etc. (vendors), due to flood, fire, wars, acts of God or any cause that is beyond the control of ASHIKA INCENSE INC.,

Notwithstanding anything contained herein,in no event shallASHIKA INCENSE INC, its directors, officials, representatives and employees be liable for any damages or claims relating to products sold through its various platforms ASHIKA INCENSE INC., shall only provide replacement and/or manufacturer’s warranty in case of ASHIKA INCENSE INC branded goods which will vary from goods to goods.

All prices, unless indicated otherwise are in Indian Rupees. The availability of products is subject to change without prior notice at the sole discretion of ASHIKA INCENSE INC and orders can be cancelled if the product goes out of stock. ASHIKA INCENSE INC reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price which may be higher or lower than published. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card or cheque or otherwise. In the event the payment has been processed by ASHIKA INCENSE INC the refund amount shall be credited to your credit card account and duly notified to you by email or sent by cheque.

In a credit/debit card transaction, you must use a credit /debit card that is issued in the name of the User. ASHIKA INCENSE INC will not be liable for any credit/debit card fraud because of the card being used fraudulently. The liability to use a credit/debit card or a net banking transaction fraudulently will be on the User and the onus to 'prove otherwise' shall be exclusively on the User. Any request for cancellation of orders once duly placed on the site, shall not be entertained.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by ASHIKA INCENSE INC for re-delivery shall be claimed from the User placing the order.

ASHIKA INCESNE INC reserves the right to charge a fee for any or such facilities or freight or handling charges or shipping charges or statutory taxes. ASHIKA INCENSE INC and its affiliates reserve the right to cancel orders for the product in their sole discretion for any reason which can include but not limited to, the product being out of stock, or for any other reason without intimation to the User.

Indemnification:

You agree to indemnify, defend and hold harmless ashikaincense.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by ashikaincense.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Trademark

The logo / image of ASHIKA INCENSE INC on the home page of the website & other pages and as used in the communication to the User is registered by ASHIKA INCENSE INCand cannot be used or communicated or distributed without the specific and written permission of ASHIKA INCENSE INC.

License and Site Access

ASHIKA INCENSE INC grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except in case ASHIKA INCENSE INC gives consent for the same. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of ASHIKA INCENSE INC. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of ashikaincense.com and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" and ASHIKA INCENSE INC., name or trademarks without the express written consent of ASHIKA INCENSE INC Any unauthorized use terminates the permission or license granted by ASHIKA INCENE INC.,You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of ASHIKA INCENSE INC as long as the link does not portrayASHIKA INCENSE INC, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter or having a right to ownership of the same in any form. You may not use any ASHIKA INCENSE INC logo or other proprietary graphic or trademark as part of the link without express written permission.

You’re Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and also you agree to accept responsibility for all activities that occur under your account or password. ASHIKA INCENSE INCE and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Cancellation of order

http://ashikaincense.com reserves the right to cancel any order without any explanation for doing so, under situation where http://ashikaincense.comis not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the http://ashikaincense.com policy or for any other reason. However, http://ashikaincense.com will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.

Reviews, Comments, Communications, and other Content

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. ASHIKA INCENSE INC., reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant ASHIKA INCENSE INC and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant ASHIKA INCENSE INC and its affiliates and sub-licenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify ASHIKA INCENSE INC or its affiliates for all claims resulting from content you supply. ASHIKA INCENSE INC has the right but not the obligation to monitor and edit or remove any activity or content. ASHIKA INCENSE INC takes no responsibility and assumes no liability for any content posted by you or any third party.

Suspension due to Non-Compliance with Agreement

Notwithstanding other legal remedies that may be available toASHIKA INCENSE INC, ASHIKA INCENSE INC may in its sole discretion limit user activity by immediately removing user listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site if:

The user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of ASHIKA INCENSE INC The user has provided wrong, inaccurate, incomplete or incorrect information.

Your actions may cause any harm, damage or loss to the other Users or ASHIKA INCENSE INC.

Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the ASHIKA INCENSE INC site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

Risk of Loss

All items purchased from ASHIKA INCENSE INC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon the delivery to the carrier by the vendor/merchant/affiliate/manufacturer or ASHIKA INCENSE INC.

Product Description

ASHIKA INCENSE INC and its affiliates attempt to be as accurate as possible. However, ASHIKA INCENSE does not warrant that product descriptions or other content or prices/amounts of this site is accurate, complete, reliable, current, or error-free. If a product offered by ASHIKA INCENSE INC itself is not as described, your sole remedy is to return it in unused condition.

Pricing

Except where noted otherwise, the Selling Price/MRP/MOP/List Price displayed for products on our website represents the full retail price listed on the product itself, suggested /offered by the manufacturer or supplier or one of our merchants/affiliates, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The Selling Price/MRP/MOP/List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set/pack/combo/arrangement, the Selling Price/List Price may represent ''open-stock'' prices, which mean the aggregate of the manufacturers estimated or suggested retail price for each of the items included in the set/pack/combo/arrangement.

Material Submitted by Users

Certain elements of the site will contain material submitted by users. ASHIKA INCENSE INC accepts no responsibility for the content, accuracy, conformity to applicable laws of such material.

Data Protection

ASHIKA INCENSE INC may send information and offers of products and services to you from time to time. For further details relating to our policy relating to such offer please refer to our privacy policy.

Force Majeure

ASHIKA INCENSE INC shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.

Entire Agreement

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement.

Shipping & Delivery

What are the shipping charges to my location?

FREE SHIPPING FOR UNIT PURCHASES.

A NOMOMINAL COURIER CHARGES OF RS 30 has been fixed for some of the products.

How soon is the order shipped?

Your order will be shipped in 4-5 working days through a RECOGNIZED COURIER SERVICE provider or / INDIA POST depending on the serviceability to the area to which the product has to be shipped.

In worst case scenario, the ordered product may get delay for shipment due to out of stock, OR a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. . Business days exclude public holidays and Sundays. In such case the status of the order will be informed to the customer through mail or phone call.

There may be other cases of delay while the consignment is in transit. In such case we will take up the issue with our logistic partner and make the consignment deliver to the customer as soon as possible.

Privacy & Security

We respect your right to privacy. We collect only the information related to your order and post-dispatch services. The mandatory information we collect includes your NAME, EMAIL ADDRESS, and SHIPPING ADDRESS AND BILLING ADDRESS

ASHIKA INCENSE INC., does not store your credit card or online bank account information. The only information stored are those given by you during registration. No transaction information are stored in our database. These details are directly keyed in by you into the bank payment gateway.

ASHIKA INCENSE INC will not rent or sell your personal information to advertisers and for other marketing and promotional purposes.

Returns & Replacements

Exchange Policy – In case the customer is not satisfied with the product (applicable for ASHIKA INCENSE INC Branded Products) he/she bought, he/she may return it back to us. We will replace it with an alternative of customer choice. The logistics for this exchange should be borne by the customer.

Quality Problems – In case of a rare event of quality problem, please do get in touch with our customer care team and we will arrange for an immediate replacement of the product. The logistics will be handled by us.

Refunds - In case of refund for the right product received and not satisfied with the quality of the product, refund will be done and the customer need to send back the product to us on his cost of consignment (transaction charges applicable as per the payment gateway and refund will be done through payment gateway or NEFT directly to customer bank account).

ASHIKA INCENSE INC., will not be responsible for damage happened in transit.

"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time."